Find information about tracking, shipping times and costs
Once your order has been placed and processed, you will receive a confirmation email to the email address you provided, with your order details. This email will include a tracking number and a link to the shipping providers tracking page. Click on th
Shipping Cost and Delivery Timeframes. Shipping fees, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year during busy retail periods. Orders are dispatched from our wa
All prices shown are inclusive of import duties and taxes for our shipping destinations. What are Import Fees?. Some countries will charge a separate fee for incoming purchases. The fee values do vary from country to country and we want to provide yo
Domestic deliveries. Christmas delivery cut off dates for Australia for standard shipping are as per below and at the recommendation of Australia Post. These are a guide only so we always recommend purchasing asap just to be safe!. International deli
Countries we currently ship to - Australia, Canada, Germany, Ireland, Netherlands, Portugal, Switzerland, New Zealand, UK, United States, Hong Kong SAR, Japan, Singapore, UAE. All orders are shipped from our warehouse in Sydney, Australia. REC GEN ha
All our orders are shipped from Sydney Australia, Monday-Friday, excluding public holidays.
Orders are usually dispatched within 24 hours. During busy retail periods or product launches, there may be some minor delays in dispatch and could take between 1-3 business days for your order to be dispatched. Please note, paying for express shippi