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Order

For order information and enquiries

Online purchasing steps

The Basics. Simply browse through our collection online and select the size of the product you wish to purchase and click “Add to Cart”Any unavailable sizes will show on the product page, and you shouldn't be able to add these to your cart. If a size

How do I cancel my order?

You can amend your order in the MY CART section of the website before processing payment for your order. It can be difficult to process all requests for order amendments post-payment, but our team can usually facilitate the following updating request

How do I create an account?

To create an account simply click "Login" in the top right hand corner of our site. You won't need an account to shop with us though we do recommend it as creating an account allows you to:. - Come back anytime and easily check out without having to

Technical Difficulties

We try our best to have as many issues resolved before they ever start affecting your shopping experience. If you think something is wrong the best way to help is if you contact us on Live Chat when we are online. If we aren't on Live Chat send us an

I can't sign into my account?

When you want to shop with us or access your account, we ask you to your account. You can do this my clicking the account icon in the top right hand corner. If you find that your email address or password is not recognised, please make sure you are u

I didn't receive my order confirmation?

All orders placed successfully will display a 'THANK YOU' page with your order number and confirmation immediately after completing your order. Once your order is confirmed, you will automatically receive an order confirmation email within a few minu

I forgot to apply my discount code or rewards code, can you apply it form me after my order has been placed?

If you have forgotten to enter your discount code or reward code at checkout, we are sadly unable to apply the discount code after the order has been confirmed. We don't want you to miss out so please keep it safe and  use it on your next order with

Are the items in my cart saved or reserved whilst I shop?

Unfortunately adding items to your cart will not reserve or hold your items whilst you shop and can still be purchased by customers whilst you shop. Our items can sell out quickly so if we have a launch coming up, we recommend checking out the new st

I haven't received my order?

If your order hasn’t arrived by the estimated delivery date on your tracking number;. If you still do not have your order please reach out to our team at [email protected] and we can make an enquiry for you.