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REC GEN

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Rec Club Rewards

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As of MARCH 2025 our rewards tiers are based on a rolling 12 month spend. RECRUIT: $0-$299 AUD / USD REC CLUB : $300 - $999 AUD / USD REC CLUB+: $1000+ AUD/ USD We will send you points and tier update emails to let you know where you are at and how far away from gaining a new status level or moving down a level.

As of MARCH 2025 our rewards tiers are based on a rolling 12 month spend.RECRUIT: $0-$299 AUD / USDREC CLUB : $300 - $999 AUD / USDREC CLUB+: $1000+ AUD/ USDWe will send you points and tier update emails to let you know where you are at and how far a

How much do I have to spend to qualify for REC Club Status or above?

Rec Club Rewards Program

How do I track my order?

What are the shipping costs and delivery timeframes?

Are duties and taxes included in international orders?

Will I get my order before Christmas?

What destinations do do you ship to?

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When will my order be dispatched?

Shipping Information

Online purchasing steps

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Technical Difficulties

I can't sign into my account?

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I forgot to apply my discount code or rewards code, can you apply it form me after my order has been placed?

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Order

Returns policy

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Do you accept returns on sale items?

My item is damaged or faulty

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Returns

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Do you have any promo codes or discount codes?

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I have a gift card, how do I use it?

How do I receive my store credit?

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Privacy

How do I join the Rec Club Rewards Program?

How do I earn and check my points balance?

How do I redeem my points?

Do my points expire?

Can I merge multiple rewards accounts?

Can I earn points on purchases I made before I joined the program?

How do I get reward points for writing reviews?

Can I purchase a gift card using reward points?

Can reward points be used together with another discount code?

How long will I stay in my tier?

What is the OXY-GEN ® Fabric?

What is the FITFORM ® fabric?

What is the GEN TYPE™ Fabric?

What is the PWRknit™ Fabric?

What is the AQUIX ™ Fabric?

What is the GEN RIB™ Fabric?

What is the TRACKS™ Fabric?

What is the EXO-SHELL™ Fabric?

What technology is used in your fabric?

What are the garment care instructions?

What is your Cotton Fabric?

Is your packaging sustainable and recyclable?

Why can the product sizing slightly differ between colours?

How can I find my correct size?

When will an item be restocked?

Where are your products made?

What is the difference between the Mass and Oxy Mass tees or tanks?

What is there difference between Oxy Float and Float tees or tanks?

Product and Fabrics

Do you have a physical store?

Do you sell gift cards/digital gift vouchers?

General

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REC App

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Gym, Run Club and other Club or Community partnerships

Partnerships and Collaborations

How much do I have to spend to qualify for REC Club Status or above?Updated 22 days ago